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Webcast Summary

How do you modernize your billing systems when billing operations is responsible for 50,000 customers across 155 countries, 18 currencies, multiple languages, several brands, and using multiple rate plans? That’s exactly what Matthew Rigney, SVP of Billing Operations with PGi, is going to share with us.

During this Webcast, Matt will:

  • Speak to how he made the business case to modernize PGi’s billing systems and how he structured the rollout plan,
  • Share his firsthand experience reconciling legacy rate plans along with new rate plans within the same billing system,
  • Discuss the approach PGi took to automate previously manual processes, and
  • Examine the top ten lessons he's learned and what he would do the same and differently if given a second opportunity.

Webcast Speaker

Matthew RigneyMatthew Rigney, Senior Vice President, Billing Operations, PGi

 

 

About the Moderator

Joe FleischerJoe Fleischer, Editorial Director, Finance Channel, Argyle Executive Forum

In his role as finance channel editorial director with Argyle Executive Forum, Joe Fleischer focuses on developing virtual events on topics that reflect the primary concerns and priorities of senior finance executives. He is based in New York.

Attend this webcast and earn FREE Continuing Professional Education (CPE) Credit
Webcast Inquiries: For inquiries as well as complaints concerning this webcast, you are welcome to send an email message to webcast_feedback@cfo.com.
Please note that only those who attend the live Webcast will have the opportunity to earn continuing professional education (CPE) credit in connection with this Webcast. Because there is no charge to register for this Webcast, there are no refunds following registration for this Webcast.

Fields of Study: Finance
Level: Intermediate
Prerequisite: None
Advance Preparation: None required
Delivery Method: Group Internet-based
Recommended CPE Credit(s): 1

Free CPE Credit

CFO Publishing is registered with the National Association of State Boards of Accounting (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org